Teams (by Microsoft)

Teams, by Microsoft, is one of the biggest internal communication channels. With that in mind, having notification integrations that can seamlessly send out either a mass blast or personalised communication has become the need of the hour.

And we're here for it.

Teams can be integrated in 2 ways, depending on your requirement:

1. Teams Incoming Webhook
2. Teams Bot App

To understand each the capabilities of each integration method, here is a handy list for you:

The integration process also varies, depending on the method. Let's have a look at this now.

Teams Incoming Webhook

1. Navigate to Integrations.
2. Under "Chat" section, click on the "Teams" button.
3. In the pop-up that appears, fill in:
   1. Custom name: Provide a name to help you identify the configured account in Fyno's portal.
   2. Incoming Webhook: Log into your Teams Account and :
      1. Find the channel you want to connect to. Click on the menu option next to it and click on "Connectors"
      2. In the pop-up that opens, find "Categories" and select All.
      3. In the list Find Incoming Webhook" and click on configure.
      4. In the new pop-up, fill in the name, provide a logo (optional) and click on create.
      5. This will create. a URL in the same pop-up. This can now be used in Fyno's integration page.
4. Click on "Add Account" once done and you are all set!

Teams Bot App

If you would like to integrate a bot that you have already built or would like to create and integrate a new bot, we got you!

Reach out to us now at [email protected] and we will take care of the rest!

Message Delivery Status

Teams (by Microsoft), by default, does not provide the status of the notification sent out. This is not a configurable feature as well.

As and when this becomes a supported feature, Fyno will integrate the same into the application.

In the meantime, for every Trace for Teams, the Delivery tab under Trace will not be seen.