Before we get started, you will need to have a Gupshup account already set up, along with SenderID and Templates.

  1. Navigate to Integrations.

  2. Under "SMS" section, click on the "Gupshup" button.

  3. In the pop-up, fill in:

    1. Custom name: Provide a name that would help you identify the configured account in Fyno's portal.
    2. UserID: The CustomerID that is displayed on your Gupshup Account when you log in and view the dashboard
    3. Password: Password used to log into the Customer ID entered in the previous field
    4. Sender: The Mask (SenderId) that is being used by you to send out messages. You can get the Mask (SenderId) by going to DLT Template (in the top nav)-> Download approved templates. In the downloaded file, get the source from the 'Mask' column.
  4. Click on "Add Account" once done, and you are all set!

Message Delivery Status

While Fyno has the capacity to track the notification delivery status, Gupshup requires a manual update of the Fyno Callback Endpoint in order to receive these reports. To update the Callback manually follow these steps:

  1. Log into your Gupshup Messaging Account.
  2. Click on Settings on the Menu bar and find SMS Settings.
  3. On the page that opens, find Realtime Delivery URL and enter the URL given in the Gupshup Integration popup and Save.