Before we get started, you will need an active WhatsApp number as well as templates pre-configured in your Gallabox account.

  1. Navigate to Integrations.

  2. Under "WhatsApp" section, click on the "Gallabox" button.

  3. In the pop-up, fill in:

    1. Custom name: Provide a name to help you identify the configured account in Fyno's portal.

    2. Access Token: In your Gallabox account, in the left navigation, Integrations -> Configuration and copy the Access Token

  4. Click on "Run Test" once done. If the account is successfully connected, you will see a success message.

Message Delivery Status

While Fyno has the capacity to track the notification delivery status, Gallabox requires a manual update of the Fyno Callback Endpoint in order to receive these reports. To update the Callback manually follow these steps:

  1. Log in to your Gallabox account.
  2. On the left navigation pane, find and click on Integrations.
  3. On the page that loads, under Configuration tab, add callback URL (you can get it from the integration popup) in Status URL field