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Conversation Logs

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Conversation Logs enables you to view all the customer replies received via SMS and WhatsApp.

To enable it,

  1. Go to Workspace Settings
  2. Select Add Ons
  3. Enable the toggle in Conversation Logs.

Once its enabled, you will be able to view all the responses sent by your customers under Logs -> Inbound. You can read about Inbound logs here

Updated 2 days ago