Report Extraction

Report extraction enables you to download Sent Logs for both Live and Test environments. Reports can be extracted for yesterday, the last 7 days, the last 28 days or a custom date range (within the last 6 months).

Steps to extract report

  1. Navigate to Workspace Settings -> Add On's
  1. Click 'Request Report' within the Report Extraction card.
  2. Choose the version and date range , then click on 'Confirm.'


  • Test
  • Live

Date Range

  • Yesterday
  • Last 7 days
  • Last 28 days
  • Custom (you can select any 30 days within the last 6 months)


You can only export data for 30 days at a time. If you want to export for a longer duration, say 90 days, please create multiple reports - D0 to D30 and D31 to D60 and D61-D90.

  1. You will get an InApp notification with the message "Your report request xxxxxx is processing!" as shown below.


Your report will be ready for download within 5 minutes.

  1. Upon the completion of your report, an InApp notification will be sent, along with an email containing a 'Download Report' call-to-action..
  1. Upon clicking 'Download Report,' a popup will appear, as shown below.
  1. Upon clicking the download link, the report will start downloading.


Download your report within the next 7 days, as the link will expire after that. For example, if you receive the download link on 1st March at 1 PM, the report link will expire by 8th March at 1 PM.