Integrating a Single Channel Route into a notification event allows it to be used effectively.
This is done by simply adding the Single Channel Routing instead of Providers
The understanding here is that adding providers gives you the basic set-up of a single Provider for a specific notification type (SMS, WhatsApp, etc.).
On the other hand, Single Channel Routing allows you to create redundancies and other conditions, with multiple Providers, effectively making a complex structure in minutes.
To use a Single Channel Route, select the one you want while setting up the Configuration, in Notification Events.
Updated about 1 month ago